Privacy Policy

Last updated: 09/05/25

This Privacy Policy explains how we collect, use and protect your personal information when you visit or interact with our website.

1. Information We Collect

We collect the following information through our website forms:

• Name

• Email address

• Date of birth (day and month only)

This data is stored securely in our internal database and used solely for communication and marketing purposes, such as sending birthday-related messages or updates.

2. Booking Information

All bookings are processed externally via Tock. We do not collect or store any payment or reservation details on our website. Please refer to Tock’s Privacy Policy for details on how your data is handled on their platform.

3. Cookies and Tracking Technologies

We use the following tracking technologies to improve user experience and analyse website performance:

• Google Tag Manager

• Google Analytics

• Meta Pixel (Facebook Pixel)

These tools collect non-identifiable data such as pages visited, time spent on site, and device/browser information. This data helps us understand how visitors use our website and allows us to deliver relevant advertising.

You can manage your cookie preferences via your browser settings or by using browser extensions that block tracking technologies.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Access to data is restricted to authorised personnel only.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Ask us to delete your information at any time

To exercise these rights, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: contact@counter71.co.uk/
Business Name: counter 71 & lowcounty
Website: https://www.counter71.co.uk/